This is a gem!

OK. I just got my 30 day notice today. I took it quite well. I figure that as much as this place has sucked lately, and that fact I am embarrassed to tell people where I work, that being laid off just isn't that bad. Now if you read the previous post you know I had to take an ethics class. 2 we have had to do so far. I work in a dept that gives kid gloves handling to accounts that are high profile and have special contract agreements. One of those accounts is State of Georgia. They are my baby and I do my damnedest to be sure things get fixed in a timely manner and that they get all the info they need on ongoing repairs. That alone is laughable because since the actual repair work was taken from us and sent to Cary NC, nothing gets done in a resonable time. If they have a line go down, we are, by contractual agreement, supposed to have them up and working in 4 hours or we have to start paying them a % of their cost back, depending on the length of outage. It averages Cary 2 hours just to pick up the trouble ticket. So, anyway, I walked into my mgrs office to ask when we were gonna give the State of Georgia folks a heads up about what is coming. I was told we were not. See SOG is up for a contract renewal in 2 weeks......in four weeks they will not get the service the get now. They will be just another face in the crowd, treated just as rudely and curtly as everyone else. They complain now becasue they don't feel Cary meets their criteria in dealing with their needs....how are they gonna feel when their initial phone calls are met as just another call in to report trouble. No more concern because issues aren't fixed, no more concerns that we put pressure on the repair group to do their job......just another ticket to open and pass on. No ownership for anything. And they will be really pissed when they find they get this lack of service 2 weeks after signing on the dotted line. (or maybe they won't sign in the first place)

And all this after craming another ethics training class down our throats.

Hello, ethics hotline.................